From Our Greenhouse to Your Door: How Our Shipping Process Works

When you order plants online, you’re trusting someone to deliver living, growing things safely to your home. At Garden Footprints, that responsibility means everything to us. Every box that leaves our greenhouse in Zeeland, Michigan is packed with care, intention, and a whole lot of plant love. We know you’re not just opening a package… you’re starting a garden.

Here’s a behind-the-scenes look at how we get your plants from our greenhouse to your doorstep — fresh, healthy, and ready to thrive.

It Starts with Greenhouse-Fresh Plants

We ship our plants while they’re still actively growing and developing, rather than waiting until they are fully mature or in peak bloom.

Why? Because smaller, actively growing plants:

  • Handle travel better
  • Experience less breakage
  • Establish faster in your garden

This means your plants arrive healthy, strong, and ready to take off once you plant them. 

Our Custom Packaging: Designed for Live Plants

Shipping flowers isn’t like shipping a t-shirt and our packaging was built specifically for protecting your blooms during shipping.

Each plant is:

  • Secured to protect the roots and soil
  • Stabilized to prevent tipping or snapping
  • Packed to protect blooms and foliage

Our proprietary shipping containers keep everything intact, clean, and protected, so when you open your box you’ll find happy plants, not a mess. 

A Shipping Schedule That Protects Your Plants

We carefully plan our shipping days to avoid unnecessary time in transit.

  • Orders are processed in 3–5 business days
  • We ship Monday through Wednesday only with next day or 2-day air
  • This prevents plants from sitting in a box over the weekend

Once your order ships, you’ll receive a tracking number by email so you can follow your plants’ journey home. 

To keep transit time short and plant quality high, shipments are sent via expedited services (next-day or 2-day air). 

Simple, Predictable Shipping Costs

We keep shipping straightforward with a flat-rate tiered system based on the number of plants, so there are no surprises at checkout.

This allows you to:

  • Mix and match your favorites
  • Plan your order easily
  • Know your cost upfront

And every plant is priced consistently, making it even easier to design your dream garden.  

Where We Currently Ship

We ship to the continental United States.

Due to agricultural and environmental regulations that are very restrictive, we do not ship to:

  • California
  • Alaska
  • Hawaii
  • International locations  

Our Live Plant Promise

We work incredibly hard to make sure your plants arrive in excellent condition, and thanks to our packaging, it’s rare for there to be an issue.

If something doesn’t look right:

  • Email us at hello@gardenfootprints.com within 48 hours of delivery
  • Send photos of the plants and packaging

Our team will review everything and make it right. 

What to Do When Your Plants Arrive

Your box has arrived — the best moment! Here’s what we recommend:

  1. Unpack your plants right away
  2. Place them where they’ll be planted
  3. Water as needed
  4. Let them acclimate briefly before planting

They can stay in their original containers for a short time, but planting soon will give them the best start. 

Ready to Grow?

Your garden begins the moment you click “order.”

We’ll take care of the journey so you can enjoy the planting. Now get to shopping!

About Us

We bring happiness to your doorstep through high-quality annuals shipped directly from our greenhouse.

Our commitment to quality and service ensures a seamless experience, from order to delivery.

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